Photo printing FAQs

We check your uploaded photo for suitability at your chosen print size before printing. If we spot a quality issue, we'll contact you.

Phone photos can make lovely prints. The best size depends on the original file, how sharp the photo is and how much you crop it.

For advice before ordering, choose Check my image in chat and attach your original photo using the paperclip. Tell us the product and size you're considering, if you know. Use the contact-details prompt to add your name and email so we can reply even after you've left the page.

Prefer email? Send your photo to info@printpanoramics.co.uk.

The best print size depends on your photo's resolution, sharpness and crop. A file's size in megabytes alone does not tell us how well it will print.

Our image-size calculator and printing guide can give you a useful starting point.

For personal advice, send us the original image and the product and size you have in mind. We can help you choose a suitable size before you order.

Use the original photo from your phone or camera wherever possible. Screenshots and copies saved from social media or messaging apps may contain less detail.

Upload directly from the device that holds the original, or transfer it to your computer using a USB cable, an SD card or AirDrop between compatible Apple devices. If emailing from your phone, choose the original or actual-size option when available.

Your photo may need cropping if its proportions differ from your chosen print. A wider print, for example, can remove some of the top and bottom of an image.

Where the product offers a visual editor, check the crop preview before adding it to your basket. Keep important faces and details inside the visible print area. If the crop doesn't look right, send us the photo and your preferred size for advice.

Printed colours can look slightly different from the colours on a phone or computer screen. Screens emit light, while a print reflects the light around it.

If you edit your image, save it in the sRGB colour space. Avoid judging brightness only on a very bright screen. If colour matching is especially important, email us before ordering to discuss your image and colour-profile requirements.

Only if you own the rights or have permission that covers making the print. Finding an image online does not automatically give you permission to use it.

Check the terms of a stock-image or Creative Commons licence carefully, as permissions and attribution requirements vary. Ask the rights holder if you're unsure.

Choose a finish to suit the look you'd like and the space where your print will hang.

• Canvas: a textured surface for a softer feel.
• Floating framed canvas: canvas surrounded by a frame, with a gap that creates a floating effect.
• Framed photo print: photographic detail with a traditional framed presentation.
• Acrylic: a glossy finish for a contemporary look.
• Aluminium Dibond: a satin surface with a clean, modern appearance.

Send us your photo and tell us where you plan to display it if you'd like help choosing.

Ultra panoramic prints are wider in relation to their height than panoramic prints. The difference is the print's proportions, rather than the print material.

Choose a shape that suits your photo, then check the crop at your chosen size. A wider format can work beautifully for a broad landscape, but may crop too much from a taller image. Our guide to choosing your print is a useful place to start.

Giclée is a high-quality inkjet printing process used for photographic and fine-art reproduction. The detail in the finished print still depends on the quality of the source image.

Read our guide to Giclée printing for more about the process.

1. Choose your product and print size.
2. Select the available options, such as your frame colour.
3. Upload your photo on the product page and check any crop preview.
4. Add your print to the basket, check the details and complete checkout.

Please review your order confirmation as soon as it arrives. If anything is incorrect, contact us immediately using the contact option in your email. Amendments cannot be guaranteed.

Need a hand choosing? Start with our photo printing guide.

Upload your photo on the product page before adding the print to your basket. Depending on the product, you'll be able to use a visual editor to position and preview your image.

Follow our image-upload guide for a walkthrough.

Yes. Configure and upload each different photo separately, adding each print to your basket before moving on to the next.

To order several copies of the same print, adjust the quantity in your basket. Check each item's photo, size and finish before checkout.

Check that your internet connection is stable and give a large original file time to finish uploading. Keep the product page open while the upload completes.

If it still won't upload, contact us with the product you're trying to order and any error message you see. You can attach your photo using the paperclip in chat or email info@printpanoramics.co.uk so we can help you with the next step.

Print Panoramics typically dispatches all products within 3–5 working days, Monday to Friday. This applies across our print range, including canvas and framed prints.

Dispatch is when your print leaves us. Delivery time is additional, so this is not a promise that your print will arrive within 3–5 working days.

Need a print for a particular date? Email info@printpanoramics.co.uk before ordering so we can advise.

Yes. We offer free delivery across the UK, including Northern Ireland.

Our typical 3–5 working day production window is the time to dispatch. Please allow additional time for delivery after your print leaves us.

Contact us before ordering for an international delivery quote. Email info@printpanoramics.co.uk with your destination country and the product and size you'd like.

We'll advise on delivery options and cost for your order.

All of our products are securely packaged. We've been testing our packaging since 2012 to help ensure your print arrives safely.

If your print arrives damaged, email us with your order number and photos of the print and packaging so we can help.

After ordering, we'll email you delivery information and expected shipping times, along with an easy way to contact us if you need further advice. Please check these emails first for information about your order.

Please review your order confirmation as soon as it arrives. If anything is incorrect, contact us immediately using the contact option in your email.

We cannot normally change an order once it has been placed, and amendments cannot be guaranteed.

Email info@printpanoramics.co.uk as soon as you notice the problem. Include your order number, a description of the issue and clear photos of the print and packaging.

Keep the packaging while we look into it. We'll explain the next steps and arrange an appropriate solution.

Because your print is made to order with your own image, we do not accept returns simply because you change your mind.

This does not affect your statutory rights if your print is faulty or damaged. If something isn't right, email info@printpanoramics.co.uk with your order number and details so we can help.

Gently dust your canvas with a soft, lint-free cloth. Do not use solvents, cleaning chemicals or polish on the printed surface.

If you're unsure how to care for a different print finish, email us with the product you have before applying a cleaning product.

Some of our canvas frames have tensioning tabs at the inside corners. These can be gently tapped to adjust the tension, taking care not to damage the canvas.

If you're unsure which frame you have or how to adjust it, email us a photo of the back of your canvas before making any changes.